
Modem indicator guide
Light
Power
Online, Cable, Sync or Bloc Sync
Test or Error
Data or Activity
Some modems have a separate light (RD or
RX) that indicates when modem is receiving
data, as well as a light (TD, TX or SD) that
indicates when modem is transmitting data.
PC or Link
Some modems don’t have this light or
an equivalent.
Power
Online
Test
Data
Link
Phone 1
Phone 2
Battery
What Does It Mean?
Steady green – the modem is on.
Steady green – the modem is connected to the network.
Flashing – this happens during initial synchronization.
No light – this means no cable connection.
(Call 18773095869 and say “Internet Technical Support”
to speak with a representative.)
Normally o.
Flashing – this happens during initial self-test or
software downloading.
Steady light – indicates modem or network failure.
Steady green – the computer connection is working.
No light – the computer is turned o or not connected.
Flashing or blinking – data is lowing through the modem.
FOR QUESTIONS AND ACTIVATION 18773095869 ^ twc.com/easyconnect | 10
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